FAQ

At Dream Buy BD, we follow a precise process to provide you with the best products and an exceptional shopping experience:

Quality Assurance: From product selection to delivery, we monitor every step to ensure quality. Even after you use the product, we maintain regular communication to confirm your satisfaction.

Timely Delivery: We ensure that every order reaches you quickly and accurately.

Post-Purchase Support: After your purchase, we keep in touch and respond promptly to ensure your complete satisfaction.

At Dream Buy BD, we are committed to making your shopping experience easy, reliable, and of the highest quality. Every step of the way, you will experience product quality, timely delivery, and ongoing collaboration to ensure satisfaction.

Stay with us and make your shopping more enjoyable and hassle-free. Dream Buy BD—your destination for the best products!

In this way, we strive to provide you with the best products and ensure that you are satisfied.

Our Work and Responsibilities

At Dream Buy BD, we are committed to providing the highest quality products and services at every step. Our main responsibilities include:

• Quality Product Selection: Providing the best quality products.
• Ensuring Product Availability: Ensuring that your ordered products are delivered correctly and on time.
• Monitoring the Supply Process: Regularly monitoring the entire supply process to ensure quality at every stage.
• Customer Satisfaction: Maintaining regular communication to ensure your satisfaction after product delivery and promptly resolving any issues.

At Dream Buy BD, we are dedicated to providing you with the highest quality service and products at every step.

After placing an order on Dream Buy BD, we typically begin processing your order within 1 to 2 hours, and your product will reach you within 3 to 7 business days. Delivery times may vary based on location or product availability, but you will be informed in advance if there are any changes.

We offer Cash on Delivery (COD) services, meaning you will pay the product price along with the delivery fee upon receiving the item.

Delivery Charges:

• Standard Delivery Fee: 120 BDT
• Home Delivery Fee: 140 BDT

Request: Please ensure that you provide your name, address, and phone number accurately before placing an order. This helps us ensure a smooth and efficient delivery process.

Delivery Process: We deliver products through Sundarban Courier.

Once your order is confirmed, you will receive a notification with your order number and other details. You can use this order number to track the delivery status and inquire about the progress.

Note: Orders must be placed by 5:00 PM. Orders placed after 5:00 PM will be processed the next day.

For any queries or issues, feel free to contact us at support@dreambuybd.com.